We are recruiting to fill one senior-level technical administrator in the information technology series responsible for managing and maintaining our organization’s comprehensive IT infrastructure. Due to the level of access granted by this position, an emphasis on maintaining and ensuring IT security best practices and behavior is critical. The person assigned to this role will be responsible for provisioning, troubleshooting, and ensuring the availability, performance, and security of multiple of IT systems across all 23 OSPD offices statewide. These responsibilities include elements of storage administration, virtualization, network management, data security, backup, disaster recovery, VPN connectivity, etc. The individual will also collaborate closely with other IT professionals to enhance system functionality and user satisfaction. This position reports directly to the IT Manager in our centralized IT division in Denver and requires the ability to work independently with limited guidance to complete major tasks as well as lead projects with minimal supervision. This is a technical non-supervisory role with no direct reports, however, some mentorship and guidance for junior and mid-level technical personnel is required. Applicants must be Colorado state residents or willing to relocate to Colorado. The duty location for this role is in Denver, although occasional remote work is available assuming the Colorado residency requirement is met.

Typical duties and responsibilities include, but are not limited to:
(Employees must be able to perform the essential functions of the job, with or without reasonable accommodation.)

• Responsible for the ongoing maintenance, security, and availability of our comprehensive IT infrastructure; providing on-site hardware maintenance/installation not only for the server and storage environment but also other IT systems; monitoring and managing system alerts across platforms
• Plans, implements, and maintains complex provisioning, advanced maintenance, virtualization, data replication, disaster recovery, data migration, and documentation for our IT systems encompassing production, storage, network, and backup environments
• Administers Microsoft M365 suite, covering aspects of cloud/hybrid/on-prem Active Directory/Entra ID, GPOs, User Management, AD/NTFS Permissions, Intune, AutoPilot, and M365 Tenant Management
• Managing cloud-based storage and computing solutions, including but not limited to Veeam, Azure, Wasabi, S3 Buckets, and other products with a focus on security and performance
• Provisions, manages, deploys, and configures VMs, Datastores, ESXi, and vSphere or similar products
• Performs change management processes such as managing ACL rules, provisioning new shares, and integrating system updates
• Responds to and resolves incident tickets related to a broad range of IT systems issues.
• Thoroughly understands and documents the application and server architecture, system configuration across platforms, and how various IT systems interface with each other; supplements policy quality and documentation
• Uses extensive knowledge of IT systems to effectively and efficiently resolve issues that arise
• Leads and participates in the planning and implementation of IT projects across the agency, ensuring technical feasibility and alignment with organizational goals
• Performs other related duties, as assigned, which may include strategic project management and advanced troubleshooting
• Attends meetings and trainings as required to stay up-to-date with the latest technological advancements and to support continuous personal and professional development

INTERVIEW PROCESS

DIVERSITY, EQUITY AND INCLUSION