Supervisory Senior Technologists serve as principal technical experts within their agency and work to hold companies accountable for the misuse of technology.

This is a position at the Consumer Financial Protection Bureau (CFPB). However, once the CFPB completes their selections, the remaining list of qualified candidates may be shared with additional federal agencies that share a variety of consumer protection, competition, and civil rights authorities.

Duties

As a Supervisory Senior Technologist, you will:

• Develop both short- and long-term technical strategies related to one or more of the following areas to further consumer protection: data-driven opportunities, eliminating algorithmic bias, machine learning, privacy enhancing technologies, improving our technical services, emerging technologies, and delivery-driven and human-centered policymaking.
• Serve as a senior internal expert responsible for guidance and explanations about technical strategies to management, attorneys, economists, and examiners to help them understand key aspects of products or services at issue in an investigation, litigation, or exam.
• Proactively build relationships across the agency to facilitate mutual understandings of emerging issues, as well as increase technical capacity, and identify opportunities or constraints related to investigative and policy efforts to improve fairness and equity in consumer financial markets and affect the overall well-being of consumers.
• Lead, coordinate, and/or facilitate work and projects with subordinate technologists or cross-functional teams related to the incumbent’s area of technical expertise.

Conditions of Employment

Key Requirements:

• Must be U.S. Citizen or U.S. National
• A one-year probationary period may be required.
• A one-year supervisory or managerial probationary period may be required. .
• Public Trust – Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

Qualifications

Applicants must meet the following requirements by the closing date of this announcement.

Specialized experience: For the CN-72, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-60 grade level in the Federal service (For qualification purposes, the CN-60 is broadly equivalent to the GS-14).

Specialized experience for this position is defined as:

• Experience executing technology projects, products, platforms, or services using expertise in software development, design, product management, data science, or research; AND
• Experience utilizing data, research, or user needs to spot issues or develop solutions to novel problems; AND
• Experience advising senior leaders and stakeholders on technical concepts to achieve organizational or project objectives; AND
• Experience guiding staff to build a technical project, product, platform, or service.

In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.

• Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
• Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND-Candidates must also complete the simulation exercise and be scored by the SMEs at or above the passing grade of 4.

You will be evaluated for this job based on how well you meet the qualifications above. Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a “not qualified” determination.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score in the middle category or better to be rated as “well qualified” to receive special selection priority.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Assessment Exercise: If you meet the eligibility and specialized experience requirements, you will be required to participate in an assessment exercise to determine qualifications and category rating for this position. An Assessment Specialist from the Bureau’s Office of Human Capital will contact you via email, and you will have 72 hours to submit your written assessment response. It is advised that you occasionally check your “junk mail”/SPAM folders within your email to ensure you do not miss the assessment exercise invitation email. You may request reasonable accommodation to complete the assessment exercise through your assessment specialist. Your submitted assessment response will be reviewed and scored by a panel of trained Subject Matter Experts (SMEs) to determine your level of proficiency in the following competencies:

• Decision Making and Problem Solving: Makes and carries out decisions in line with established practices and protocols. Makes sound and informed data-driven decisions in a timely manner, considering the impact of decisions. Makes systematic, logical decisions when dealing with pressure situations or unexpected problems. Communicates decisions in a clear and timely manner.
• Demonstrate and Sharing Expertise: Stays current with and appropriately applies principles, requirements, regulations, and policies related to specialized expertise. Uses expertise to develop clear and sound recommendations that support improved consumer protection. Ensures staff have expertise, or access to expertise, needed to perform work. Reviews the adequacy of work, ensuring alignment with research, best practices, regulations, and/or requirements.

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, A (highest quality category), B (middle quality category), or C (minimally qualified category), depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans’ preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

When the Consumer Financial Protection Bureau completes their selections, the remaining list of qualified candidates may be shared with additional federal agencies. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared to be considered for employment with additional agencies. Opting-in or out will not have an impact on your application with the CFPB. Additionally, there is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

INTERVIEW PROCESS

DIVERSITY, EQUITY AND INCLUSION